PeopleCheck offers a wide variety of background checks that can be incorporated into customised packages for our clients, based on their requirements. These include:
Skill, Experience and Qualification Validations
Components involve verifying information provided by the candidate on their CV or application form direct with the relevant organisation.
Verification of factual information with the Human Resource Department (or equivalent) of the former employer.
Exposes discrepancies and inconsistencies in employment dates, position, salary, line manager details and other factual information provided by the candidate.
Banking Industry Employment Verification
Verification with the former employer using a series of fact-based questions in order to adhere to the Australian Banking Industry Conduct Background Check Protocol. The series of questions ultimately aims to determine whether an individual has previously been dismissed due to internal misconduct or if they are subject to an ongoing Misconduct Investigation.
Exposes whether an employee within the financial industry has a past history of misconduct or if they are subject to an ongoing Misconduct Investigation.
Interview with the candidate’s former line manager to verify aspects such as their duties and responsibilities, conduct, performance, honesty and integrity.
Exposes discrepancies and inconsistencies in factual information as well as disclosure of issues concerning conduct, performance and integrity.
Combined Employment Verification
Includes both Manager Interview/Reference and Employment Verification (as detailed above).
Exposes discrepancies and inconsistencies in employment details of the candidate.
Validation of a candidate’s education qualifications direct with the awarding institute.
Exposes exaggerated or non-existent qualifications, attendance dates and academic transcripts.
Validation of a candidate’s professional memberships or qualifications direct with the awarding institute.
Exposes exaggerated or non-existent professional memberships, attendance dates and academic transcripts.
Pre-employment Reference Check
Interview with the candidate’s referee to verify employment and performance.
Reference includes five (5) pre-determined standard questions such as their duties and responsibilities, conduct, performance, honesty and integrity, reason for leaving, interaction with others.
National Police History Checks
Exposes candidates with a criminal history where the offence is related to the duties and responsibilities of the role.
Police Check via The Australian Criminal Intelligence Commission (ACIC) (paid workers or volunteers)
A search of the National Names Index for disclosable Court outcomes across police records in all Australian states and territories. The search does not include spent convictions, unless a statutory obligation exists to disclose information based on the candidate’s role (eg ASIC or APRA requirements or exposure to vulnerable persons).
This search is undertaken through the Australian Criminal Intelligence Commission (ACIC) directly.
Police Check via the Australian Federal Police
A name search facilitated by the Australian Federal Police of the National Names Index database for information that identifies whether a particular individual is recorded in the relevant police records of any jurisdiction as a person of interest. The search does not include spent convictions*, unless a statutory obligation exists to disclose information.
* A conviction generally becomes a “spent conviction” if a person has had a ten year crime-free period from the date of the conviction (some exclusions apply on a state-by-state basis).
Financial Background Checks
Components involve searching publicly available records and obtaining candidate consent to collect details pertaining to their financial history.
A search of the National Personal Insolvency Index held by the Australian Financial Security Authority (formerly Insolvency and Trustee Service of Australia). Determines whether a person is or has been subject to bankruptcy, a Part X agreement, a Part IX debt agreement or some other proceeding under the Bankruptcy Act which may expose a business risk.
Basic Credit Check
A Public Record search of Court Writs, Court Judgements, Securities and limited bankruptcies. Determines whether a person has been involved in selected court actions, which may expose a business risk.
Candidate Access Credit History Check
Section 18K of the Privacy Act 1988 provides limitations on the disclosure of personal information by credit reporting agencies. An individual’s consumer credit file is generally not accessible by third parties for background checking purposes. However, an individual is able to access their own credit file and it is a requirement of credit reporting agencies that they provide such access to individuals free of charge.
PeopleCheck provides a service whereby we contact candidates with instructions on how to apply for their own credit files through two such agencies and then provide this directly to our client as part of their application.
Identity/Work Rights Checks
Components involve searching information to validate the candidate’s identity and eligibility to work in Australia.
Searches through a number of sources, including the national Document Verification Service (DVS) to match provided information against a combination of over 20 different data sources.
100pt ID Check
Validation and cross reference of a candidate’s identity documents. Assists in validating an individual’s identity through their identification documents.
Visa / Passport (Work Rights) Validation
Validation of a candidate’s work rights in Australia through various sources depending on the candidate’s nationality or citizenship.
Validation of a foreign candidate’s work rights in Australia with the Department of Immigration and Border Protection.
Business Interest Checks
Components involve searching publicly available information for details regarding company officeholdings, licences and disqualifications.
A search of officeholdings in privately owned Australian companies, including directorships and shareholdings. Determines the officeholdings of an individual and exposes any conflicts of interest.
Banned Persons Check
A search of ASIC’s banned and disqualified person registers and Enforceable Undertaking register, APRA’s Disqualification Register and ACCC’s statutory and voluntary public registers.
Exposes individuals who have undertakings recorded with ASIC that have been accepted as an alternative to civil or administrative action where there has been a contravention of the legislation administered by ASIC, have been banned or disqualified from involvement in the management of a corporation or banned from practising in the financial services or credit industry, and have been disqualified from holding prudentially significant roles within the Australian authorised deposit-taking, general insurance and superannuation industries.
Professional and Licensee Registers Check
A search of ASIC’s professional registers. Determines individuals who hold an Australian Financial Services (AFS) licence; are authorised as Australian Financial Services representatives by an Australian Financial Services Licensee or by a corporate representative of a licensee; and registered auditors, registered audit companies, registered liquidators, official liquidators, Australian credit licensees, Australian credit representatives, Australian credit registered persons, and roles recorded on the Pre-FSR licensees and authorisations register.
State Court Check (per state)
A search of available Supreme Court decisions in the candidate’s state of residence, and also available decisions from a wide variety of other courts, tribunals, commissions and panels.
Federal Court Check (national)
A search based on the candidate’s name of multiple online databases for available cases, orders and decisions including all available decisions from the Federal Court of Australia, Federal Magistrates Court, and other Commonwealth courts, tribunals and commissions.
Combined Court Check (Federal Court Check plus one State Court Check)
A search based on the candidate’s name of multiple online databases for available cases, orders and decisions including, but not limited to, selected information from all available Commonwealth courts (such as the Federal Court of Australia) and selected information from available State or Territory courts in the candidate’s State or Territory of residence. This will, as a minimum, include selected information from the State or Territory’s Supreme Court as well as selected information from various boards, commissions, panels and tribunals within the governance of the State or Territory.
Comprehensive Court Check (all available Courts)
A comprehensive search based on the candidate’s name of multiple online databases for all available cases, orders and decisions including, but not limited to, selected information from all available Commonwealth courts (such as the Federal Court of Australia) and all available State and Territory courts across Australia (such as Supreme Courts). In addition to all available courts, this search will also search selected information provided by various boards, commissions, panels and tribunals within the governance of all Australian States and Territories.
Customised Court Check (all available Courts with search modifiers)
A search based on the candidate’s name of multiple online databases for all available cases, orders and decisions relating to specific matters, using search modifiers (keywords) tailored to our client’s needs. This search returns records including, but not limited to, selected information from all available Commonwealth courts (such as the Federal Court of Australia) and all available State and Territory courts across Australia (such as Supreme Courts). In addition to all available courts, this search will also cover selected information provided by various boards, commissions, panels and tribunals within the governance of all Australian States and Territories.
Other Personal and Public Information Database Checks
Components involve searching publicly available information about the candidate (ie driving history records, media and internet).
Watch Lists Check
Searches of various Australian and international watch lists of individuals who are known to have been classified as potentially dangerous and a threat to national security. As a minimum, searches include the:
– Australian Department of Foreign Affairs and Trade (DFAT) List;
– US Office of Foreign Assets Control (OFAC) Specially Designated Nationals (SDN) List; and
– Politically Exposed Persons (PEP) List.
Adverse Media Check
A search of over 20,000 international media sources, some dating back more than ten years, for articles of an adverse nature mentioning the candidate’s name, including (but not limited to) information relating to fraud, corruption, corporate crime, terrorism, money laundering, extortion, notable terminations, poor character and illegal activity. Our fee includes retrieval of up to 25 articles; retrieval beyond this will incur further fees.
Customised Media Check
A search of over 20,000 international media sources, some dating back more than ten years, for articles mentioning the candidate’s name using search modifiers (keywords) tailored to our client’s needs. Our fee includes retrieval of up to 25 articles; retrieval beyond this will incur further fees.
Driving History Check
A search of driving records of a candidate in a specific state with the relevant driving authority. The scope of the search varies from state to state from a full driving history record to a search of demerit points. This search is not legally available in NSW for background checking purposes, unless you are the employer. Determines whether a driver’s license is current and may expose driving offences which pose a business risk where they are relevant to the role.
Australian Health Practitioner Regulation Agency (AHPRA) Check
A search of the Australian Health Practitioner Regulation Agency’s (AHPRA) Register of Practitioners for the candidate’s name. Information returned includes confirmation of registration status, registration expiry, registration type and endorsements, along with any notations, conditions, undertakings and reprimands issued on behalf of the Agency.
Employment Medical Assessments
Employment Medical Examination
A standard Pre-Employment Medical Examination involves the following:
- Occupational History
- Medical History
- Medical Examination
– Eye Sight (short, long and colour vision)
– Urinalysis (for blood, protein and glucose)
– Cardiovascular system (blood pressure)
– Respiratory system
– Eyes, ears and throat
Drug and Alcohol Screening
Instant drug screening is effective as a screening tool only. If a “non negative” result occurs, the specimen will be automatically forwarded to a laboratory for Gas Chromatography/Mass Spectrometry (GCMS).
Additional Medical Assessments are available depending on our client’s specific requirements.
Analysis of a candidate’s CV, Resume and provided documentation against PeopleCheck’s research. Exposes any gaps, inconsistencies and discrepancies which may conceal details that pose a business risk.
Clarification of discrepancies and adverse information identified in the background checking process with the candidate. This check will be utilised when an inconsistency is identified between the information provided by the candidate and that identified in PeopleCheck’s research. The candidate will be contacted to comment on the inconsistency identified.
An alert that will prompt when a candidate’s re-screening is due to be undertaken and streamline the approval and background checking process, in line with your organisation’s requirements.
Premium Service can be added to any order for urgent background checking requests. All Premium Service cases are immediately assigned to PeopleCheck’s Priority Team until finalised for a faster turnaround time (conditions apply).
Fees for background checks are based on the anticipated volume of requests and preferred methodology; therefore are determined for our clients on a case-by-case basis. Please contact our Business Solutions Team on +612 4023 0603, email@example.com or complete an Enquiry Form for a customised quotation.