Our Simple Process

The process for undertaking a background check with PeopleCheck can be as simple as:

Step 1

Step 1

Our client makes a request via PRIVI, our online portal, by selecting the appropriate customised package and providing basic candidate contact details (name, position title, email and telephone).

Step 2

Step 2

As soon as the request is submitted, the candidate is contacted to obtain the information and consent required (this is followed by a telephone call within 24 hours, plus regular email and telephone follow-ups until the candidate has completed the required online form).

Step 3

Step 3

Once received, PeopleCheck commences background checks in line with our client’s requirements. All results are made available to our clients in real-time via PRIVI and our client receives an email notification when the final check is completed for the candidate.

Turnaround Times

Turnaround Times

PeopleCheck’s turnaround times are:

  • 1 to 2 working days – for most checks in Australia;
  • 2 to 5 working days – for verifications in Australia (including employment, qualification and professional verifications).

International turnaround times vary depending on the region where the checks are being undertaken. Our turnaround times commence upon the receipt of completed candidate documentation and exclude third party delays outside of PeopleCheck’s control.

Background checking updates and results are made available real-time to our clients via our online portal, PRIVI.

“PeopleCheck values the customer services most” – Qsuper

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