Karni commenced her career with PeopleCheck as a Research Analyst in August 2010 and now holds the role of Corporate Services Group Manager.
Karni’s knowledge and experience in the Research Team has been imperative in Karni’s development within the PeopleCheck business. Karni’s experience in managing individual background checking cases and dealing first hand with a variety of clients across an array of industries with differing needs has given her the invaluable experience of being able to provide clients with advice on best practice for their industry, superior industry knowledge and high levels of customer service.
As Corporate Services Group Manager, Karni is responsible for managing Business Solutions, Client Relationship Management and People & Performance Teams on a day-to-day basis.
The Business Solutions Team is responsible for establishing background checking programs for potential clients and for the continuous development of PeopleCheck’s products. It is at this point that Karni and her team utilise their industry and in depth product knowledge to workshop background checking programs with potential clients that are both comprehensive and cost effective.
Once a client is on boarded as a PeopleCheck client their relationship continues with Karni’s team through our specialised customer service department, the Client Relationship Management Team. The Client Relationship Management Team is the ‘eyes and ears’ for PeopleCheck’s clients. This team ensures that the foundational support structures of the business are running smoothly, as well as ensuring client relationships are maintained to the high standard that is core to PeopleCheck’s values.
Within Karni’s responsibilities of PeopleCheck’s People & Performance Team, she is responsible for all HR matters including recruitment, induction, training, performance management and policies. Karni’s degree in Social Science (Industrial Relations and Human Resource Management) have stood her in strong stead for managing PeopleCheck’s people & performance matters and, coupled with her product knowledge, she ensures that PeopleCheck’s team members are carefully selected, highly trained and exceptionally developed in order to support provision of our quality product.